Rich88 Terms and Conditions

Rich88 (hereinafter referred to as "we", "the Platform", or "the Company") provides a safe, world-class online gaming experience for players in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the Rich88 website, mobile platform, and all related services.

By registering with Rich88 or using the platform, you are automatically considered to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

These Terms are Rich88's Privacy Policy and Responsible Gaming Policymust be read together with. Those documents also form an integral part of these Terms.

The following eligibility requirements must be met to register an account and enjoy services on Rich88:

• You must be at least 18 years must be.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• You are not accessing the platform from a country or region where online gaming is prohibited by law.
• Each individual may only one account manage.
• You have not previously been banned or excluded from Rich88.

During registration, you must provide a valid mobile number, email address, and personal details. Rich88 may request additional documents for identity verification at any time. Withdrawals may be delayed if verification is not completed.

You can make secure deposits and withdrawals on Rich88 via bKash, Nagad, and Rocket. The following payment rules must be followed:

• All deposits and withdrawals must be made through a payment account registered in your own name.
• Transactions made through third-party accounts are strictly prohibited and may result in account termination.
• Deposits are usually processed instantly; withdrawals are typically completed within 1–24 hours.
• KYC (Know Your Customer) verification may be required for withdrawals.
• Rich88 strictly adheres to Anti-Money Laundering (AML) policies.
• The minimum and maximum deposit/withdrawal limits are available on the platform's On the deposit page details can be found.

Rich88 reserves the right to suspend or cancel any suspicious transaction without providing a reason. In such cases, the account holder may be asked to provide additional information.

Rich88's various bonus and promotion offers are designed to make your gaming experience more enjoyable. Each bonus comes with its own terms that must be met:

• Wagering Requirement: To withdraw bonus funds, the required turnover (typically 15x–30x the bonus amount) must be completed.
• Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• One per person: No member may claim the same promotion more than once.
• A bonus may be restricted to specific games; the eligible game list will be noted with each offer.
• Rich88 reserves the right to modify or cancel any bonus offer without prior notice.

In any bonus-related dispute, Rich88's decision is final. For more details, visit our Promotions page View.

All games on Rich88 are operated using certified RNG (Random Number Generator) technology. Every game outcome is entirely random and is in no way predetermined.

• Each game has its own rules, which are detailed within the game itself.
• If a game is interrupted due to a technical error, that round will be considered void and the wager will be refunded.
• The dealer's decision is final in Live Casino games.
• Rich88 reserves the right to review any complaints regarding game outcomes.
• Rich88 is not responsible for any game losses resulting from internet disconnection.

If you experience any issues during your gaming session, please contact our 24/7 Bengali-language support team. We investigate every complaint with full transparency and integrity.

The following activities are strictly prohibited on Rich88 and will result in permanent account termination:

• Creating multiple accounts or using another person's account.
• Playing games using bots, scripts, or automated software.
• Abusing the bonus system or attempting to artificially fulfill bonus requirements.
• Using the platform for money laundering or illegal financial transactions.
• Engaging in fraudulent behavior toward or threatening other members.
• Attempting to hack, crack, or gain unauthorized access to the platform's software.
• Registering with false information or concealing your identity.

Rich88 takes the protection of your personal information extremely seriously. We use 256-bit SSL encryption technology to keep all your data secure.

• Your personal information will never be sold to third parties.
• Your information will not be shared except as required by regulatory authorities.
• You may request to view or correct your data at any time.

For more details, visit our Privacy Policy Read.

Rich88 believes gaming should be nothing more than a source of entertainment. The wellbeing and peace of mind of our members is our top priority.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily or permanently close your account for a specified period at your own discretion.
• Session Time Alert: Reminders are available after long gaming sessions.
• For professional assistance with any gaming-related issue, please contact our support team.

For more details, visit our Responsible Gaming page View.

Rich88 reserves the right to suspend or permanently close an account under the following circumstances:

• Violation of any clause of these Terms.
• If false information or identity fraud is proven.
• If the account has been inactive for an extended period (more than 12 months).
• By court order or directive from a regulatory authority.
• At the member's own request.

Upon account closure, any valid balance (excluding bonuses) will be returned once the required verification is completed.

Rich88 is not liable for the following:

• Gaming is interrupted due to internet connectivity issues or device malfunction.
• Loss or damage caused by unauthorized third parties.
• Service disruptions due to force majeure events such as natural disasters or government-imposed restrictions.
• If loss occurs due to the member's own negligence or failure to comply with the terms.

Rich88 reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes indicates your acceptance of the updated terms. We encourage you to check this page regularly.

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We treat every complaint with the utmost seriousness.

• Live Chat: 24/7 Bangla support available directly on the platform.
• Email: [email protected] — Replies are typically sent within 24 hours.
• Complaint Timeframe: Complaints must be submitted within 30 days of the incident.

If a matter cannot be resolved through Rich88's internal process, there is an option to appeal to the licensing authority.